100% satisfaction guarantee

All of our items are handmade or handcrafted and a different stone is used each time so sometimes the shade, shape, or matrix can be slightly different. The design and type of stone on the piece will remain the same. We accept returns within 30 days from the day you receive the item with a 15% restocking fee as long as the item is in re-sellable condition. Damaged items can be exchange or repaired within 30 days. Many times we offer a free gift with your purchase but it needs to be returned if your order is being returned since the gift is with a minimum purchase. We will gladly waive the restocking fee if the return is being exchanged for something of equal or greater value.